Information we process
We process account and contact details, plan and invoice identifiers, connected-site details, support communications, security logs and the business content needed to configure a hosted service. For Stripe onboarding, SRS sends Stripe the business name, email, website, description and an internal license reference, and stores the connected account ID plus readiness and requirement status. Stripe collects payment cards, bank credentials and identity documents directly; SRS does not store them.
Setup-service files and temporary access
For optional setup work, SRS prefers exports and temporary collaborator invitations. Submitted files are kept in protected non-public storage. If a source platform leaves no alternative, temporary access details are encrypted at rest and automatically deleted after the work is completed or within 30 days. Never submit your primary password; you can revoke temporary access at any time.
How information is used
Information is used to provide accounts, licensing, updates, billing, fraud prevention, support, hosted-site setup, service notices and product improvement. We do not sell personal information.
Service providers
We share only the information needed with infrastructure, email, payment, security and support providers that help operate SRS. Customer-selected services such as payment gateways, SMS, analytics or accounting tools process data under their own terms.
Connected Stripe accounts
If you connect a Stripe account through SRS, we send Stripe the business name, email address and website we already hold, so you do not have to retype them, and Stripe returns whether the account can take payments, whether payouts are enabled and what it is still waiting for. We store only that status. We do not receive your customers’ card details, your bank credentials, your balance or your transactions. Stripe processes this under its own agreement with you.
Retention and security
Records are retained for active service, legal and accounting duties, dispute handling and security. We use access controls, protected release storage, signed installation credentials and encrypted connections, but no online system can promise absolute security.
Your choices
You may request access, correction or deletion of account information, subject to legal and operational retention requirements. You can disconnect a licensed site and manage billing from the Member Account. Contact admin@smartrentalsystem.com for a privacy request.
Questions about these terms? Email admin@smartrentalsystem.com. These policies may be updated as the service changes; the effective date above identifies the current version.
