Cancel anytime
Cancel through the secure Stripe billing portal before the next renewal. Cancellation normally takes effect at the end of the paid billing period, and no further monthly charge is made.
Smart Rental System policies
Refund & Cancellation Policy
Simple monthly billing, clear trial terms, and no deleted business data after a missed payment.
Effective August 7, 2026
Trials
Cancel before the trial ends to avoid the first charge. Trial duration and the first billing date are displayed at checkout and in the welcome email.
Refunds
Monthly subscription charges are generally non-refundable after a billing period begins. If SRS charged you in error, duplicated a charge, or failed to apply a timely cancellation, contact us within 14 days and we will investigate and correct the billing. Separately scoped setup, migration and custom work follows the written proposal.
One-time setup service
The $199 Done-for-You Setup fee is refundable before setup work begins. After work begins, completed labor is non-refundable. If SRS cannot complete an agreed part of the standard service from the usable source material provided, we refund the unperformed portion.
Failed payments
SRS allows 30 days to correct a failed subscription payment. Licensed services may be paused after that period, then restored when billing is resolved. Your installed storefront, products, bookings and customer data are not deleted because a subscription payment is late.
Questions about these terms? Email admin@smartrentalsystem.com. These policies may be updated as the service changes; the effective date above identifies the current version.