Choose SRS Essentials for a newer business with a smaller qualifying catalog. Your first year is free, then Essentials is $49/month. Choose SRS Complete for a ready-to-use system with more tools and support, or Premier for advanced integrations, complex migration and dedicated guidance.

Yes. Every plan includes at least 30 days free. Add a payment method to begin, but nothing is charged today. Essentials remains free through your first year. Complete and Premier begin monthly billing only if you continue after the trial. Third-party provider costs and separately scoped custom work are not part of the free trial.

SRS Essentials is free for the first 12 months, then $49/month. The ongoing price is shown before you sign up.

Essentials supports up to 10 qualifying products. Only active rental products with a standard unit rental price over $50 count. Quantities and lower-priced items do not count, so 100 chairs rented at $2 each are not treated as 100 products. Contact our team if you need a higher product limit.

SRS combines online booking with inventory, delivery areas, deposits, balances, customer history, staff tasks, reports and follow-ups. Your team can manage the work after the booking as well as the booking itself.

Yes. SRS supports more than 20 rental pricing and fee rules, including duration, overnight, weekend, holiday, rush, bundle, repeat-customer, service and setup-related adjustments. The rules used for your operation are configured and tested during setup.

SRS checks overlapping availability for the requested dates and times. When checkout holds are enabled, it can temporarily hold the relevant inventory while a customer completes checkout. Availability is still validated before the booking is accepted.

Automated Recovery checks critical parts of SRS every 30 seconds. When it detects a supported problem, it can apply the approved SRS-specific solution and verify the result. If the problem persists, returns or cannot be handled safely, it is escalated to our technical team with the diagnostics and recovery history already collected. It supports the technical team; it does not replace them.

Yes. SRS supports deposit and pay-in-full workflows, balance tracking, payment links and balance reminders through the payment setup configured for your operation. Provider approval, accounts, transaction fees and eligibility are separate.

When the required contact information is available, SRS can save the opportunity for follow-up, create a recovery quote or payment path, and report which opportunities return. Recovery depends on configuration, message delivery and the customer choosing to complete the booking.

Yes. Our team can move your product catalog to SRS free of charge. We review your website or CSV, check the imported products and help set up your rental rules before launch. We’ll also review whether customer records and past orders can be transferred from your current system.

Your team manages bookings and rentals. SRS handles the platform and product updates included in your plan.

Yes. Start with the plan that fits now and move up as your catalog, team, integrations or operational complexity grows.

Launch timing depends on your catalog, migration and configuration requirements. After reviewing these, we provide a plan with responsibilities and checkpoints.

SRS includes the feature or integration access described by your plan. Customer-owned provider accounts, API credentials, subscriptions, message credits, transaction fees, ad spend and usage charges are separate unless your proposal explicitly says otherwise.

SRS provides a fixed 30-day grace period for a failed payment. If billing is still unresolved afterward, licensed services and publishing another qualifying product can be paused temporarily. Existing storefronts, products, bookings and data remain online and are not deleted.

Use the secure Member Account page to see membership status, member-since date, connected websites, invoice history and Stripe-hosted payment controls.

Have your current website address or product CSV ready, along with any pricing, availability and delivery rules you want us to review. We’ll agree on what to bring over before setup begins.

Customer records and historical orders are scoped separately from the product catalog. Tell us which system you use and what you need to keep so we can review the available data.

Yes. Imported products, rental rules, bookings and payments are checked before launch. The launch plan sets out the responsibilities and checkpoints for your setup.

Customer-owned provider accounts, credentials and usage charges are separate unless your proposal says otherwise. We’ll review which services your rental business needs during setup.

Contact our team through the Contact Us page. For membership status, invoices and payment details, use Member Account.

If a supported problem persists, returns or cannot be handled safely, it is escalated to the technical team with the diagnostics and recovery history.

Yes. Our team can help you move to SRS free of charge. We review your current setup, confirm what can be transferred and help prepare your catalog and rental settings. Your SRS subscription and any third-party service charges remain separate.

No. Our team can handle the move for you free of charge. Send us your current website address or an available product export, and we’ll guide you through the next steps.

We can review product names, descriptions, prices, photos and categories from your website or CSV. What can be transferred depends on the information your current system makes available. We check the imported details with you before launch.

Yes. Share your current website with us. We’ll check whether its catalog can be imported directly and explain any information we still need.

We’ll review your prices, delivery areas, fees and booking rules with you and configure the supported settings in SRS. These rules need to be checked rather than assumed to transfer automatically.

No. Keep it available while we review the data and prepare your SRS setup. Agree on the switch date with our team first so you can check upcoming bookings and avoid losing access to information you still need.

Yes. Review your upcoming bookings with our team as part of the move. We’ll confirm what can be transferred, what needs to be entered separately and how to check availability before opening bookings in SRS.

Tell us whether you want to keep your existing domain or use a different address. Our team will review the setup with you before launch. Domain registration, renewal and third-party charges are separate.

We’ll guide you through the setup and the everyday tasks your team needs, including reviewing orders, managing your catalog and finding payment details. Discuss any additional training needs with us before launch.

We prepare your rental website and essential settings so your team can focus on running rentals. Your catalog, booking rules and customer booking experience are reviewed before launch.

Complete includes unlimited qualifying products, bookings and team use, with multi-location and operational tools included. Review the plan comparison for the complete feature list.

Premier is for larger or more complex operations. It adds deeper integration and workflow planning, larger migration projects, training and dedicated guidance. We agree on your requirements before setup.

Our team can help you move free of charge. We review your catalog and check whether customer records and past orders can be exported from your current system. We confirm what can be transferred before starting; not every system exposes the same information.

Yes. You can configure quote follow-up messages and timing so customers receive a reminder without your team sending each email individually. Message delivery depends on your setup and the customer’s contact details.

SRS supports referral offers with configurable rewards. Your team chooses the offer and the message rather than using the sample amounts shown on our website.

Yes. You can set up automatic review requests after an event using your review link. Requests invite honest feedback; they do not guarantee a particular rating.

SRS can send a reminder before the anniversary of a customer’s previous event. You choose the timing and message to encourage another booking.

Yes. Re-engagement campaigns can reach customers after a period without a booking. You can include a message or discount offer based on your settings.

Yes. SRS supports related product and add-on suggestions, such as tables, chairs or other extras. The suggestions shown depend on your catalog and configuration.

Conversion reporting helps you review quotes, bookings and follow-up results. Use it to see which opportunities return and where your team should focus. The numbers in our marketing illustrations are examples, not promised results.